Maintenance and Support

Live Outsource offers world-class and timely software maintenance and support service packages. As business enterprises venture to integrate their business and IT strategies, our maintenance and support services can help them to achieve their business goals and objectives, by providing on-time support and value-added maintenance services.

We maintain and resolve the software systems and keep them functional to address new opportunities and business needs, once they become an essential part of a client’s business. The timely and cost-effective maintenance services at Live Outsource include critical aspects of planning for post delivery operations, supportability and logistics determination. Live Outsource has expertise in the areas of database migration, version upgrade, language migration, functionality upgrades, re-engineering and porting.

The software maintenance and support services at Live Outsource can be broadly categorized as.

Corrective:

We employ corrective maintenance to remove errors and bugs, ranging from misspelled words in your software interface to incorrect algorithms in your product. Generally, we correct

• Design errors
• Coding errors
• Logic errors

Adaptive:

Adaptive software maintenance entails changes related to your application’s operating environment. These modifications may consist of

• Incorporating new operating systems
• Hardware configuration changes
• Regulations & Localizations alterations
• Changes in data format
• Modification of supporting utilities

Perfective:

We provide various perfective maintenance services that may include all changes & modifications, deletions & insertions or extensions & enhancements in the existing software to address the escalating needs of the clients. Perfective maintenance at Live Outsource can improve Maintainability, Performance, and Other attributes.